Help & Contact

Fast & Reliable UK Delivery

We aim to dispatch all in-stock orders as quickly as possible. Most in-stock items leave our warehouse within one working day and are typically delivered within 1–3 working days.

All deliveries are fully tracked, and tracking details will be emailed to you once your order has been dispatched.

🚚 Fast UK Dispatch

📦 Fully Tracked Delivery

⭐ Free UK Mainland Delivery Over £200

⚔️ Trusted Since 1999

UK Delivery Charges

Delivery Area

Cost

UK Mainland

£8.00

UK Mainland Orders Over £200

FREE

Scottish Highlands

£14.00

Northern Ireland

£18.00

Isle of Man

£23.00

Channel Islands

£12.00

Premium Delivery Services

The following upgraded delivery options are available by telephone order

Service

Cost

Before 12:00pm

£12.00

To arrange an upgraded delivery service, please call:

📞 +44 (0)1492 541300

Tracking Your Order

Once your order has been dispatched, you will receive an email containing tracking details so you can monitor your parcel's progress.

Delivery Addresses

You may specify an alternative delivery address during checkout.

There is also a delivery notes section where you can provide additional instructions or request a preferred delivery day. While we cannot guarantee specific delivery dates, we will always do our best to accommodate reasonable requests.

Why Customers Choose The Knight Shop

  • Real-time stock information
  • Fully tracked deliveries
  • Fast dispatch from our North Wales warehouse
  • Trusted by collectors, museums, and heritage organisations
  • Established specialist retailer since 1999

Important Delivery Information

  • A signature may be required upon delivery.
  • We cannot deliver to PO Box addresses.
  • Please ensure somebody is available to receive the parcel where required.
  • Delivery times are estimates and may occasionally be affected by circumstances outside our control.
  • If we become aware of an unexpected delay, we will contact you as soon as possible.

Damaged or Incorrect Deliveries

We take great care when packing every order. If your order arrives damaged, incomplete, or incorrect, please contact our customer services team within 7 days of receipt and we will work quickly to resolve the issue.

📞 +44 (0)1492 541300

✉️ [email protected]

Frequently Asked Questions

Can I track my order?

Yes. Tracking information is emailed once your order has been dispatched.

Can I choose a different delivery address?

Yes. Alternative delivery addresses can be specified during checkout.

Do you deliver to PO Boxes?

No. Our couriers are unable to deliver to PO Box addresses.

Can I request a specific delivery day?

You can add preferred delivery information during checkout and we will do our best to accommodate your request.

Need Help?

For any questions regarding delivery services, tracking information, delivery upgrades, or shipping charges, please contact our team.

📞 +44 (0)1492 541300

✉️ [email protected]

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Keep Up to Date with The Knight Shop

Keep up to date with goings on at The Knight Shop, including exclusive offers and not to be missed sale and store events.

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Registered Company number. 6769534 (England and Wales) UK Vat Number: 779 5190 76