Ordering from The Knight Shop is quick and straightforward. Simply browse our website, add your chosen products to your basket, and proceed to checkout.

Once your order has been placed, you will receive an order confirmation email. This confirms that we have received your order and are preparing it for processing.

If there is a pricing discrepancy, stock issue, or supply problem affecting your order, we will contact you as soon as possible to discuss the available options.

We accept all major payment methods, including:

• Visa
• Mastercard
• American Express
• PayPal
• Most major debit and credit cards

All online payments are processed using secure, encrypted payment gateways. The Knight Shop does not store your payment card details.

Prefer to order by phone? Our experienced team are happy to help.

📞 +44 (0)1492 541300

Monday to Friday, 9:00am – 5:00pm

We can provide product advice, answer questions, and process your order over the telephone.

We also accept payment by cheque or postal order.

Please make cheques payable to:

The Knight Shop International Ltd

Mochdre Commerce Parc, Mochdre, Colwyn Bay, Conwy, LL28 5HX

Orders paid by postal order are usually dispatched immediately if the goods are in stock. Cheque payments may require additional clearing time before dispatch.

Our website features real-time stock information so you can see product availability before placing an order.

If an item is temporarily unavailable, it may be placed on back order. In these circumstances, we will contact you with an estimated delivery date as soon as possible.

If your order contains multiple items, we will normally dispatch the order once all items are available. If a partial shipment is possible, we will contact you to discuss the available options.

All prices displayed on our website include UK VAT at the current rate where applicable.

If you have any questions about placing an order, product availability, or payment methods, our team will be happy to assist.

📞 +44 (0)1492 541300

✉️ [email protected]